Not resolved

I went to one of your locations and the young lady stuck me gave me a bad hematoma remove the needle out of my left arm and put it into my right arm to return my saline to give a saline after that after the hematoma went away went back to donate again and the same young lady was getting ready to stick me I asked for somebody else because I did not want her to stick me again because I explained to her that she went straight through my vein and not in the van to draw the blood which gave me a bad hematoma and a swollen arm so I did not want her back so they referred me when I went to another one this one had this happened in November of 2017 went back today June 14th 2018 to donate at another location and they told me that I had been deferred now with that being said I want an answer as to why I was deferred for refusing for somebody to stick me that is stuck me before and did not do a good job I know that these guys are not certified to do this job and I gave her a chance the first time to stick me second time

Product or Service Mentioned: Csl Plasma Nurse.

Reason of review: Poor customer service.

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