Csl Plasma - Terrible treatment of donors
I made the mistake of returning to the Norman branch CSL after l haven't donated in 6 months. I had to be treated as a new donor.
No worries. Right! Wrong As they going through my records they noticed the last person who gave me the physical failed to document when l had received a cover up over an old Tattoo. I was told not to be alarmed after waiting for 2 hours.
I was called back into the private office where l was asked when l had received the cover up. I told the lady who was questioning me l didn't know it has been several years. I couldn't remember. But she insisted l give her some date So l tried to reflect and said l think it was in the summer of 2014.
She then began to tell me there was a problem because l started to donate there in November. I tried to restate it was a guess and she implied l was lying and started to treat me like a criminal. I told them this was there initial mistake. Obviously they misdocumnted and allowed me to donate for 3 years before realizing they screwed up.
They told me they would have to remove my donations because l couldn't remember a cover date they miscalluted. Donors beware of this circus show.
People are treated like cattle or criminals. Not only are they rude they are unbealivanlble
Reason of review: Poor customer service.
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