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They closed the place down for no running water

4.0
Csl Plasma - They closed the place down for no running water
Csl Plasma - They closed the place down for no running water
I got hear at 930am and at 1015 am they just put up a sign saying no running water and locked the door.They did not make an announcement of what was going on just had I stand hear with no explanation of what who or what was happening just loved they door standing around laughing at the people trying to get in to make donations.This was so on professional of CSL plasma .

User's recommendation: Let the people no they gave us crackers but still no reason.

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#3129421 Review #3129421 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Cons
  • Long lines no communication
Loss
$60
Preferred solution
Full refund
New Reviewer

Bad experience

They accused me of being escorted out of facility by security. Even after Brandi said this was not true, and the nurse lied about security I still cannot go back. Ok bar me from coming back and do nothing about your employee living about securitysecuritydont go here if you speak your mind they will not let you come back

User's recommendation: Don't talk.

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#3692224 Review #3692224 is a subjective opinion of poster.
Location
Miami, Florida
Preferred solution
If you keep the nurse who lied,I should be able to come back and donate

The first time I came over here to this place my iron was too low

I've been trying to donate my blood for 2 months now because I am on depression medicine and they had one dropped off that wasn't good enough so they had me to get it written notice that wasn't good enough so I did a fax still wasn't good enough andandnonon if you check all my medications they're not for the same thing and get done turn around and write your face
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#3678069 Review #3678069 is a subjective opinion of poster.
Location
Cincinnati, Ohio
New Reviewer

Complaint about manager

I had an issue with how the manager handle a problem, theres no way a client should be sexually approach then yelled at me with the needle in arm I was shock and appalled and still waiting on call back from corporate
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#3677172 Review #3677172 is a subjective opinion of poster.
Location
Linden, New Jersey
Loss
$150
Preferred solution
Need call back

Complaint about manager

Called to lodge my complaint with the corporate office about two of the management team. Was told someone would contact me in 24 hours. I asked to be anonymous because I didn't want any retaliation from the manager I was having the issue with. Less than a half hour later the said manager called my phone and said I hear you had an issue today. Really like he's going to reprimand himself. What a waste of time.

User's recommendation: Don't bother if corporate doesn't care it just shows at the local places.

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#3674859 Review #3674859 is a subjective opinion of poster.
Location
Northglenn, Colorado
Service
Csl Plasma Manager
Preferred solution
I would like the management to learn to be professional and courteous to staff and customers or be weeded out so it is a healthy environment again.

No referral money added

I did not receive my $100 on my 6th donation and I need it like today! Ive been calling and speaking to Valentina and Julia in the call center. A male too that hung up the phone!
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#3634735 Review #3634735 is a subjective opinion of poster.
Location
Yukon, Oklahoma

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Bad treatment service. And i have called 4 times to issue complaint. Each.time i was told someone would call me back in 24 hrs. Still haven't recieved a call

1.0
Went to donate. Had my 2 dogs with me which they have went most everytime. Windows were cracked and high was only 80. The girl who stuck me made a big scene, had me pulled early ect...asst mgr Michael Thomas called me the next day on speaker phone threatening me with good sam law which would not have even covered the situation.

User's recommendation: Go elsewhere. Very unprofessional and not all well trained. Had a few bad sticks also.

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#3626434 Review #3626434 is a subjective opinion of poster.
Location
Knoxville, Tennessee
Pros
  • Money for plasma
  • Helping people
Cons
  • Wait can be long
  • Not all staff well trained or professional
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Igive rewards points

1.0
I have not got my igive rewards points , 2 weeks ago I did this , and knowone got back to me, i have been donating since last October and still have.not received any igive rewards

User's recommendation: keep in touch.

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#3606322 Review #3606322 is a subjective opinion of poster.
Location
Mansfield, Texas
Cons
  • Did not get a call back
Preferred solution
Full refund

Being discriminated against

1.0
Alot of your employees are exaddicts. But I can't donate, that's discrimination at it's best. And I've gotten my life together.
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#3585916 Review #3585916 is a subjective opinion of poster.
Location
Columbus, Ohio

5.0
hi i have been coming here for a while now everyone is great even when its busy but i have seen her before and today i got it her name is jamie and i think she is a boss she is rude and mean to donaters and the employees never smiles they were a little busy today only...
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#3573001 Review #3573001 is a subjective opinion of poster.
Location
Indianapolis, Indiana
Service
Csl Plasma Manager

Being discriminated against

1.0
If you do drugs you can donate and work at CSL. If you in recovery you can't. I'm going to find out who can Che k the plasma from CSL?

User's recommendation: CSL use dirty needles.

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#3563176 Review #3563176 is a subjective opinion of poster.
Location
Chicago, Illinois

Have not received my referral bonus

1.0
Still have not received anything. The staff at the Manheim location are terrible. Very unprofessional

User's recommendation: Don't waste your time.

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#3494961 Review #3494961 is a subjective opinion of poster.
Location
Tampa, Florida

I can't access my app due to a new email

CSL app is a big joke I will never get involved with them again if you don't know all of your info correctly they won't reset anything for
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#3484031 Review #3484031 is a subjective opinion of poster.
Location
Arlington, Texas
New Reviewer

Unprofessional mistreatment

1.0
Workers always under the influence crabby unprofessional they curse out the clients and threatening with deferment these people are terribleThey they are stealing scamming the refer a friend program go to biolife or octapharma

User's recommendation: Go to BioLife or octapharma.

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#3473938 Review #3473938 is a subjective opinion of poster.
Location
Tampa, Florida
Cons
  • Incompetent
  • Disrespectful threatened the clients h deferment are always
Loss
$150
Preferred solution
Apology
New Reviewer

1.8
Original review updated by user Mar 30, 2022
CSL Plasma preys on the poor and people who want to make the world a slightly better place. I started donating last month and my first visit to become a donor was literal *** It took 5 hours (yes, 5) for me to be cleared to donate, but suddenly their computers had a...
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#3448751 Review #3448751 is a subjective opinion of poster.
Location
East Providence, Rhode Island
Pros
  • First 3 payouts are decent you help save lives
Cons
  • Poor customer service
  • Long wait times
  • Short staffed
Preferred solution
Stop preying on the poor and stop making it nearly impossible to get through to donate. You train your employees to look for anything that would defer a patient.
New Reviewer

Tired of being stepped on by staff that need more experience doing Job . Supervisor need to spend more time training. High turn over rate.. wonder why

1.0
I signed into Kiosk but wouldn't let me finish. Went to front and staff said I need to check my veins with staff. I waited staff checked waited said Veins were good. Thinking I was going to donate.the staff beside him deferred me.

User's recommendation: Need better communication.

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#3424874 Review #3424874 is a subjective opinion of poster.
Location
Wichita, Kansas
Preferred solution
Discuss if talked too

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