Featured
Daz C

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Port Saint Lucie, Florida

Disgusting

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Csl Plasma - Disgusting
Explore video interviews
Advertisements
CSL plasma in Schenectady is filled with crack addicts getting their next fix. Dirty blood coming out of there. Imagine waking up from a blood transfusion craving crack cocaine. You never crave it before yet now you wake up from this traumatic experience and you want to go smoke crack. You can thank CSL plasma in Schenectady on State Street for that
View full review

Preferred solution: Treats

1 comment
Guest

Just investigating at the moment.

Rei Hml

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Miami, Florida

Rude to me taking vitals.

Diana D was rude and rough taking my vitals making my results off. She seemed like she had lots of rude things to say making me feel uncomfortable.
View full review
Michael Yds

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

The nursing staff at CSL Yeadon, aren't educated enough to take your temperature. And of course, they can get ignorant and plain stupid with you because no one will discipline them.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Really, you need an armed guard there? The problem is they hire certain people because they have to.
View full review
Cons:
  • Uneducated nursing staff
Just F Jtu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Palm Bay, Florida

I am frustrated with this place's dishonest practices. They pretend to care about donors, but that's not the reality.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

CSL Plasma removed a survey questioning donor satisfaction with payment, despite a significant decrease in donation payments, especially for new and returning donors. The survey should include questions about bonuses and promo codes, which are rarely available and cannot be found in the app.

To compensate for the decrease in payment, CSL should reinstate questions involving payment and real questions that matter to both donors and those considering donating. Removing lines of questions and not adding questions that better help the company understand donor satisfaction is not a great way to start improving the overall donor experience.

View full review

User's recommendation: Avoid this place like the plague

Resolved
Whitnie Bzt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Not fully trained donor intake employee

Today January 16,2024 between 12 and 1pm the female intake employee at station 2 spoke out loud about a male donor after he had left about obviously having mental issues because of the way he looked to the female security guard an older woman and 6 donors were in line and when I got to her station 2 for intake she asked me what BP cuff I wanted to use! Who.trained her or does she have a learning disability ,if she looked in the mirror at herself since she judges folks She looked by her appearance to have mental issues herself. Mr. T
View full review
Darious Qgs

DEPLORABLE!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
This is by far the nastiest place Ive ever been to. The employees go in high and allow *** and drug addicts to donate plasma. I had to leave prior to screening because I was afraid of catching an STD. They fail to follow basic mandatory medical procedures including proper health screening for donors. This establishment should be investigated by HIPPA and the health department. They also dont seem to have a problem with allowing junkies to hang out in the parking lot and ask people for money. Just plain disgusting!
View full review

Preferred solution: Apology

User's recommendation: Avoid this place for the sake of your health!

2 comments
Guest

**3115 Bob Wallace Ave SW Huntsville Alabama 35805**

Guest

**3115 Bob Wallace Ave SW Huntsville Alabama 35805**

View more comments (1)
Dell O Dnu

Card not letting me get money out

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
No response to my problem!!! !!! !!! !!! !!! !!! !!! !!! !!! !!! !!! !!! !!! !!! !!! !!! !!! !!! !!! !!!
View full review

Preferred solution: Full refund

User's recommendation: I am not going to enter a credit card number just in order to be connected to a susposed expert!!! You must think I'm stupid!

Dominic M Apg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Melrose Park, Illinois

Unprofessional

The person who answered the phone was not informative abt the job description nor was polite. I was not abt to get any detail help abt my situation. Her name is Jenn 866-275-****
View full review

Preferred solution: Apology

Anonymous
map-marker Denver, Colorado

Machines are set to fail you.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Bay 1 and 2 will read high blood pressure when bay 3 and 4 are normal. So if you get called to bay 1 or 2 your going home. If you get called to bay 3or 4 no problem. I know what you guys are doing to turn people away and how you are doing it. I'm very sad to say but they hate homeless people and will find a way to get rid of you. They only want older rich people and this is how they do it.
View full review
Trow D

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Perris, California

Dr view of sample

I was not told a doctor was to review my latest sample and this process could take seven to fourteen days. I was not told of this policy and did not find out till I was refused to provide plasma on my next visit which was four days from last visit. This company just ignored my time.
View full review

User's recommendation: Tell customers about crazy policy and act like their time is import6

Anonymous
map-marker Grand Rapids, Michigan

Non payment, discrimination,targeting,unsafe inviroment

Iv been donating from age18-34 in Lansing Michigan and there's a program called anti D were people with my type of blood get extra privilege like v.i.p. extra money and Iv never been a platinum donor a man came in off the streets and attacked me I had to defend myself witch cause me to be deferred for 6 months before I was able to donate again I was deferred for smelling like marijuana when i don't smoke it I've been deferd 5 times for petty things I feel targeted and under payed iv donated 11 years at the same place I tried going other places they failed to tell me that I'm not able to donate anywhere but there and there are 4 other centers in Lansing I love donating and helping people hits the reason i donate so long I do believe that im owed a considerat amount of money Iv never even been in the running for a prize winning never had a platinum card this is wrong my next steo is contacting the naacp Iv been more then patient i look forward to hearing from whoever is in charge

View full review

User's recommendation: No your blood type and rights

3 comments
Guest

You can do what you want on your own time, but if you don’t have the self respect to shower and put fresh clothes on, they should defer you for that alone.

Guest
reply icon Replying to comment of Guest-2470753

Get off your high horse! Where does this person mention showering and clothing?

Truth is, if you are standing near someone who reeks, the smell can get on you.

The use of substances could have been verified through their blood. Please think before posting, you sanctimonious tw @t.

Guest
reply icon Replying to comment of Guest-2470760

I believe he doesn’t use. I’m saying if you are showered in clean clothes and on way to donate, a bus ride or subway ride doesn’t transfer in that 25-30 minutes. Otherwise most of the workers in large cities would show up to work in a similar state.

View more comments (2)
Taquaja J

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Indianapolis, Indiana

Donations process

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Well on Wednesday December 20th,I spent 4 hours in your Louisville location on chestnut st. I did all the steps got to the donating station and all the systems went down. I spent 4 hours of my hard earned time to have to come back and do this entire process over. Do you think I have 8 free hrs to give your company? I think not I want to be compensated for my time
View full review

User's recommendation: Don’t go

Corby Uyw
map-marker Spring, Texas

Trying to connect card

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
The customer service was decent but overall my issue didnt get resolved. I tried calling the location in a certain area but they never picked up
View full review
Anthony K Tnm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Palm Bay, Florida

Points

I am a platinum donor I have not missed any time. I should be receiving a 100 points but I noticed my last couple of visits have been 87.5 points. Why is this going on does not make me happy?
View full review

Preferred solution: Ticket back my 12.5 points that I'm missed out in my last 3or4 visits.

Hospitals, Clinics and Medical Centers Expert Talks

4th COVID Vaccine, Monkeypox, Mask-Optional Policy

Jan 6, 2022

COVID, monkeypox, mask-optional policy: Are we safe? Watch an expert interview with Prof. Karen Jubanyik from Yale to learn more about viruses and how to stay protected.

Prof. Karen Jubanyik
Prof. Karen Jubanyik

Karen Jubanyik, MD is Associate Professor, Clinician-Educator Track, in the Department of Emergency Medicine at Yale University School of Medicine.

Derwin E

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Will help to activate my rewards

I still not receiving my IGive Rewards. I really don't understand why am I going through this issue. Your Company have all the information to resolve this problem.
View full review

Preferred solution: My IGive Rewards account.

Timothy H Veq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Grayslake, Illinois

New people not setting stuff up right got me defered

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I don't understand how I get punished for yalls employees messing up. They don't lose money for screwing up the machine setup and me getting deferred for 3 months but they won't add anything extra to compensate. I really don't understand how this works. Please call me when you can. 682-338-****. Timothy Hay
View full review

User's recommendation: Be careful

Aeron Ing
map-marker Evansville, Indiana

Deferred

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Machine was set up improperly and I was differed for 56 days. I am an anti-d donor and depend on this money.
View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article