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1.5

Never enough staff ...i donate at the csl in pontiac ,MI on telegraph and i really believe that dont care about the wait time i have stood in the access control line for over 2 hours ...the employees look at us like we the problem.i mean they have 1 person taking down machines ,poking ppl,and setting up new machines.i see other coworkers complaining about dont nobody wanna come in or ppl finding new jobs like were is the boss at why he or she dont come out and help.or have a hiring event i myself have filled out 2 applications with no call back i mean cleary yall need help so why no call backs??? Its crazy because majority of them.move slow even when they see a long line.some of the workers dont even have a smile on their faces the look on their face says they dont like their job or the look of.

Being tried. Employees launging and talking while its a line wrap around the building.they dont even apologize for the wait the just walk right pass us.i wanted to put a complaint in their suggestion box but i have see the same pieces of paper in the box so im worry would my complaint be heard??why are they not hiring new ppl.please corporate talk to them.send a email or something because the is completely wrong.yall should do like a sercret donor experiment just to see what we as donors have to endure.donating is a life saving process my kids lost their dad due to copd and i love donating but the place and the employees here make me wanna stop.i see employees going back and fourth to the back but still only have 1 person on the donor floor...this has to change they gotta do better im going to start taking names of these employees so whoever is reading will know whats going on here then we starting complaining the medical staff pulled them.out the line were is the customer services

Preferred solution: Better customer service .

Csl Plasma Pros: Clean building.

Csl Plasma Cons: Rude staff, Wait time, Unhappy employees, Need more workers, Employees talking to customers about other employees.

Location: 482 N Telegraph Rd, Pontiac, MI 48341

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Guest

Well all Cslโ€™s are set up being understaffed and too many donors. If you canโ€™t wait then donโ€™t donate...

You said you tried to apply yourself, but if you get the job you will see why the staff always talks about leaving or new job. Why would they apologize for the long wait?

You donโ€™t think there will be a line to get free money...Like I said before if you donโ€™t like the wait time, donโ€™t donate or come at another time. Yโ€™all expect too much from a donation place .

Guest

All csl centers are set up like this, if I donโ€™t have 3 hours to spare...itโ€™s not worth the wait sorry

Guest

Seems like a scam. Who are they selling the plasma to? If you read the news Covid 19 experiments are done through generous people who donate not people who sell.

Guest

The middle management tries to work efficiently and safely, but upper management is on a high horse and does not believe they need to follow safety rules amongst the coronavirus pandemic. They walk around with no mask or gloves, and when asked to put them on, they say that it is not in their safety manual and is just a recommendation, regardless of the safety of others.

People are waiting in groups outside of the building (mostly drug addicts) and are not given masks when entering the building. Nobody is abiding by the distancing recommendation. This company is a joke and mostly serves the poor and the drug users. It should be relocated, new management, and tighten it's safety.

They are talking of expanding their hours even though they don't have enough staff for their current hours. Worse company I've ever seen and very sad that it's supposed to be helping save lives in the end.

Guest

You could go out and get a REAL job rather than(LOL) "donate" at this place. BTW, you aren't donating.

You're selling body parts and then have the nerve to whine about how long it takes. They won't do anything for you because they know fools like you will keep coming.

Guest
reply icon Replying to comment of Guest-1832235

that the way they do everyone

Guest
reply icon Replying to comment of Guest-1832235

Who the *** are you to say for someone to get a job??? Nobody

Guest
reply icon Replying to comment of Guest-1832235

I have a better idea they can be grateful to have people willing to give them plasma for pretty much nothing and sell it to hospitals for 50x the price and do better

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