Contact Csl Plasma Customer Service
How to Reach a Person at Csl Plasma
Verified Contact Information
Toll-Free Number:
-
1-866-275-6800Recent Donation Experience/Questions
Customer Service:
-
1-877-855-7201Lost, Stolen or Expired Card: BLUE/BLACK Card (Mastercard)
-
1-866-275-0200Lost, Stolen or Expired Card: RED Card
-
1-800-238-9762Pre-paid Onbe Card
Csl Plasma Emails:
Customer Service
Legal
Privacy Inquiries
Media
Marketing Inquiries, Marketing Inquiries
Csl Plasma Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Csl Plasma Phone Number
1 (866) 275-6800
Average Hold Time
00:00:59
Average Calls duration
3 minutes
Most Popular Csl Plasma Email Address
business.development@cslplasma.com
Csl Plasma Live Agent Availability
10% of callers successfully reach a real person
Issue Resolution Rate
Low (7% reported full resolution)
Call Volume by Day
View full overview ›
Csl Plasma Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Csl Plasma Phone Number | 1 (866) 275-6800 |
| Average Hold Time | 00:00:59 |
| Average Calls duration | 3 minutes |
| Most Popular Csl Plasma Email Address | business.development@cslplasma.com |
| Csl Plasma Live Agent Availability | 10% of callers successfully reach a real person |
| Issue Resolution Rate | Low (7% reported full resolution) |
| Csl Plasma Customer Service Rating | 4 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 95% phone, 5% email |
| Common Reasons for Contact | Product/ service, cards and request for information |
| Customer Effort Score | Medium Effort |
| Prepare before the call to Csl Plasma | First and last name, social security number or email |
Call Volume by Day
Contact Information
Csl Plasma Website:
Csl Plasma Help Center:
Corporate Office Address:
CSL Plasma Inc.
900 Broken Sound Pkwy NW #400
Boca Raton,
Florida
33487
United States
Summary of Csl Plasma Customer Service Calls
2.6K
TOTAL
CALLS
CALLS
03:13
AVG CALL
DURATION
DURATION
7%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Csl Plasma?
Product/ Service Question:
- “Trying to connect my csl account to my cash app account”
- “Company insurance info. To make a claim due to injury caused by completee donation”
- “Can’t withdrawal funds”
Cards Question:
- “Card change”
- “Lost card need transfer”
- “Bonus from email not on card yet”
Request for Information Question:
- “Need to find out my balance to my card”
- “To check my balance”
- “Question and complaints”
Account Question:
- “Providing plasma making money and rewards”
- “Forgot pin”
- “Balance”
Staff Question:
- “Cleaning service contractor”
- “Customer service representative”
- Very rude discriminated, unprofessional.
Payments and Charges Question:
- “How did I get paid today”
- “Transaction”
- “Unrecognized charge on my card”
Shipping and Delivery Question:
- “Not received bonus from email”
- “Didnt get paid”
- “I didn't receive my payment”
Employment Question:
- “W2”
- “Need a copy of my w2”
- “Have yet to get paid for today's donation”
Activation/ Cancellation Question:
- “Need to activate card for in person use”
- “Activate”
- “I need to activate my card”
Website/ Application Question:
- “App is down. Need info on card”
- “App issues”
- “App malfunctioning”
Return/ Replace Question:
- “Would like. To know if I can get a returning donors coupon”
- “Need to change pin”
- “Need to change my pin”
Refund Question:
- “Refund”
- “Compensation”
Other Question:
- “I need my donor number”
- “I'm a new donor and I was shorted on my money I only received 50 and I was supposed to get a hundred”
- “Id”
Compare Csl Plasma Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Csl Plasma