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1.3

been coming to csl for three months now an on every month i have been told i could not donate for one reason or another once because a scab did not form an it was a light red screening said it was an open wound but was not bleeding with no puss no infection healing very well so my prymary doctor told me.when i asked about the wound he said it was healing well i get the feeling they have done this to save money remember they can see your account just as you an can see all statistics dealing with funds an visits ,donation of plasma collected length of time it took an any problems that happens this is all part of the office records. i have heard from two other donors an they have felt the same way now the administrator for csl said why would he do that because it looks better for him if more people donate of course but it still looks good if you come in an get denied just because you came in then you come back an donate again it does not send up any red flag if they offer bonus for coming in you should not be penalized just for something out of your control like the colar of your scab you should not loose your standing on your rewards as a business they have the right to refuse service but this is not the case. they try to keep as many people on the low tier level not sure why but there is a readson trust me whenn i find out i will post that info to see.

Reason of review: Poor customer service.

Monetary Loss: $135.

Preferred solution: Full refund.

Location: Lakeland, Florida

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